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Here are the Need-to-Know Deets

We will email you instructions on how to send in your candles. You are responsible for shipment of the candles to our location.

Ship refills to our studio at the following address:
Near & Native Candle Refill
90 Bridge Street | Suite 201
Westbrook, ME 04092

*Ensure box is clearly labeled with your name & order number.

If you're dropping off locally here are your options:
a) Our Studio: Hours for drop off and pick up are M-F 10-4
b) Fitz & Bennett: 43 Silver Street, Portland, ME 
c) Gogo Refill: 64 E St, South Portland, ME 0410 
d) Darby Jones: 502 Stevens Ave Unit 1B, Portland, ME 0410

Please ensure your bag or box is clearly labeled with your order number.

We pick up and drop off the 1st and 3rd Wednesdays of the month. After your purchase, we'll email you with an approximate date when your new candles will be ready!

Still Got Questions? All Good.

You heard right! We can refill our candles or empty candles from any other brand. Please check out our refill page here for more information on our Candle Refill Service.

If your container doesn't have a label to state how many ounces it is, simply fill with water and pour into a measuring cup to determine ounces.

If your container is a candle, you can also try visiting the makers website and look in the product description.

Yes, however please note that we will use cotton wicks for the double wick candles (rather than wooden wicks for single-wicked candles).

If you are local to Portland, Maine, you can take any candle refill containers to Fitz & Bennett, or Gogo Refill, or Darby Jones and we will come pick them up and refill them and drop them off, without shipping costs! We pick up and drop off on the 1st and 3rd Wednesday of the month. Please ensure your bag or box is clearly labeled with your order number!

Additionally, you can drop them off at our studio at the Dana Warp Mill at the following address:

Near & Native
90 Bridge Street | Suite 201
Westbrook, ME 04092
*enter door #1, up stairs and first double doors on the left*

We recommend packing them tightly, double wrapping each container in bubble wrap, and using filler bubble wrap or air pillows (found in most amazon boxes) to protect them from being crushed. We also suggest using USPS priority mail flat rate boxes because they don't charge per pound (and candles can be heavy!)

You can ship your containers to the following address:

Near & Native Candle Refill
90 Bridge Street | Suite 215F
Westbrook, ME 04092

Once we receive your container(s) we will work on getting them cleaned and refilled and sent back your way!

Thank you for letting us bring new life to your vessels! You are responsible for the shipping fee to get your empties to us. You will get an email when your package has arrived in the studio. The shipping fee you paid for at checkout covers the cost to ship the candles back to you.

Pretty please, wrap your candles with care prior to shipping, as we are not responsible for damages.

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