FAQ + Wholesale

Wholesale Information

You can contact hello@shopnearandnative.com for wholesale inquiries or shop us on Handshake here or Faire.com:

  • Visit our Faire link to browse our products and place your order
  • Additional benefits of ordering from Faire:
    • Net 60 terms on all orders for your brick & mortar store
    • Free returns on your first order

Frequently Asked Questions

What’s the best way to package my containers if I’m shipping them to you for a refill?

We recommend packing them tightly, double wrapping each container in bubble wrap, and using filler bubble wrap or air pillows (found in most amazon boxes) to protect them from being crushed. We also suggest using USPS priority mail flat rate boxes because they don't charge per pound (and candles can be heavy!)

I can’t tell how many ounces my container is for the refill. How can I measure?

If your container doesn't have a label to state how many ounces it is, simply fill with water and pour into a measuring cup to determine ounces.

If your container is a candle, you can also try visiting the makers website and look in the product description.

Can I get a refill on a double wick candle?

Yes, however please note that we will use cotton wicks for the double wick candles (rather than wooden wicks for single-wicked candles).

Where can I find your candles in stores?

We have stockists all around the Portland, Maine area as well as in the Pacific Northwest! Click link here to find us in stores.

How does the drop-off work at the retail stores?

If you are local to Portland, Maine, you can take any candle refill containers to Fitz & Bennett, or Gogo Refill and we will come pick them up and refill them and drop them off, without shipping costs! We pick up and drop off on the 1st & 3rd Wednesday of the month. 

We've also added Maine Street Design Co. in Bath as a drop off location.

Additionally, you can drop them off at our studio at the Dana Warp Mill at the following address:

Near & Native Candle Refill
90 Bridge Street | Suite 201
Westbrook, ME 04092

*enter door #1, up stairs and first double doors on the left*

To process your candle refill at any of these locations, enter the promo code "LOCAL" at checkout and we will waive all shipping costs, while also allowing us to align your scent requests with your refills. Please make sure you add a note at checkout with the store you intend to drop your empties at so we can coordinate a pickup.

I ordered the candle refill service, where do I ship my empty candle container(s)?

You can ship your containers to the following address:

Near & Native Candle Refill
90 Bridge Street | Suite 215F
Westbrook, ME 04092

Once we receive your container(s) we will work on getting them cleaned and refilled and sent back your way!

    Can’t find your question? Contact hello@shopnearandnative.com and we will respond within 24 hours.